intelligentcontacts.comCloud Contact Center - Unified Communication and Secure Payment Solutions That Drive Revenue

Solutions Unified Communications Cloud Contact Center Intelligent Statements Intelligent Messaging Intelligent IVR Payment Solutions Intelligent Portal Online Payment Solutions Payment IVR Credit Card Processing ACH Payment Processing About You Healthcare and Medical A/R Management Government Non-Profit Organizations OtherWho We Are Company News Software Integration Compliance Connect With Us Careers Partners Resources Blog Posts and Articles Studies and White Papers Search Search Cloud Contact Center Solutions Unified Communication and Secure Consumer Payment Solutions Schedule Demo Contact Us Personalized and Automated Consumer Communication | Frictionless Consumer Payments  Unified Communications Personalized consumer interactions using the communication channels they prefer. Reach more right party contacts with our TCPA-Compliant Outbound Predictive Dialer . Streamline inbound communication with Intelligent IVR call routing .  Secure and Frictionless Payments Shorten your revenue cycle and DSO by making the consumer payment process frictionless. Take payments 24/7 through mobile-first Payment Portals , Payment IVRs , and automated electronic billing and payment reminders. ~ PCI & HIPAA Certified | TCPA Compliant Offer customers 100% Secure Credit Card Processing and ACH Payments over the phone, online, or through an IVR. Take your network out of PCI scope with our P2PE Payment Solutions . Avoid complaints, litigation and fines using our TCPA-Compliant Predictive Dialer . Engaging Communication Easy Payment Processing Stellar Customer Experience Omni Channel Communication and Payment Solutions  How do consumer want to communicate? By phone? Text? Email? Chat? The answer is YES! Make every phone call personal with real-time account information screen pops. Send account information and Electronic Statements through triggered email campaigns. Provide timely customer service information through Web Chat .  How do consumers prefer to pay? A phone call? Online? Text to pay? A 24/7 payment IVR? Again, the answer is YES! Take 100% PCI Compliant Payments over the phone with call redaction or P2PE devices. Take advantage of consumer desire for frictionless self service with a mobile-first Online Payment Portal . Collect 24/7 with a payment IVR. Let customers pay by replying YES to a text message. Why Intelligent Contacts? This is where customized communication meets payments. Use omni channel communication to talk with clients and make payment collection easier. Active accounts Payments processed Connections made in 2019 Outstanding IVR experiences in 2019 Easy payment plans created online in 2018 % Of payments made via mobile devices Some of the Industries We Serve Healthcare Patient Engagement, Self-Service, Revenue Cycle Management Technology Let patients opt-in, log-in, set up payment plans, view e-statements. Initiate patient engagement, reduce no-shows with two-way SMS campaigns. Financial Services Connect, Collect, Comply With Ease Create, integrate, and manage teams with unprecedented ease, uniting teams around the globe. Collect 24-7 with automated payment plans and settlement negotiation. Connect with consumers using 100% TCPA compliant technology. Contact Center Manage agents and teams across the office or from around the globe, using our data-driven, self-learning Intelligent Campaign technology. Full call recording, speech analytics, and real-time performance dashboards, keep your center effective and compliant. Card Processing Transparent, Industry-Best Rates As a payment gateway and merchant processing wholesaler, we offer the lowest rates in the industry, free of third party or broker markup. We also offer No Cost Processing so you can receive the full value of your services every time. Healthcare Patient Engagement, Self-Service, Revenue Cycle Management Technology Let patients opt-in, log-in, set up payment plans, view e-statements. Initiate patient engagement, reduce no-shows with two-way SMS campaigns. Financial Services Connect, Collect, Comply With Ease Create, integrate, and manage teams with unprecedented ease, uniting teams around the globe. Collect 24-7 with automated payment plans and settlement negotiation. Connect with consumers using 100% TCPA compliant technology. Contact Center Manage agents and teams across the office or from around the globe, using our data-driven, self-learning Intelligent Campaign technology. Full call recording, speech analytics, and real-time performance dashboards, keep your center effective and compliant. Card Processing Transparent, Industry-Best Rates As a payment gateway and merchant processing wholesaler, we offer the lowest rates in the industry, free of third party or broker markup. We also offer No Cost Processing so you can receive the full value of your services every time. Download Our Consumer Study We asked 1000 consumers how they would prefer to be contacted, reminded, and pay for a past due account (like a hospital bill). This is what they said. Get Study How to Get the Most Out of Your Post-Call IVR Survey Customers are less likely to give honest feedback when speaking with an agent directly. This is why many businesses are turning to this automated alternative. Here’s what you should know. Read Article 7 Tips to Keep Your Emails Out of the Spam Filter Nothing is worse than thinking your customers are getting your emails only to find out they’ve gone straight to junk mail. Here’s 7 tips to get you out of spam jail. Read Article Why Intelligent Contacts? This is where communication meets payments. Payments Processed Connections Made in 2017 Active Accounts Easy payment plans created online in 2017 Outstanding IVR experiences in 2018 % Of payments made via mobile devices Why Intelligent Contacts? This is where communication meets payments. Payments Processed Connections Made in 2017 Active Accounts Like what you see? Connect With Us Contact Us 5345 Towne Square Dr, Suite 130 Plano, TX 75024 hello@intelligentcontacts.com +1 (800) 214-7490 Home About You Solutions Unified Communications Payment Solutions Resources Connect With Us Sitemap HTML Sitemap Facebook Twitter 2020 Intelligent Contacts Inc. All rights reserved. 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Privacy Policy: We hate spam and promise to keep your email address safe Send me the guide! Great! Your guide is on its way. 2018 Benchmark Study Communication and Payment Preferences of Consumers with Past Due Debt Where should we send your free report? GET MY REPORT Thanks! Check your email for the consumer study. If it hasn’t arrived in 5-10 minutes, please check your spam...